Delivery Information
DELIVERY
I. COURIER SERVICES
Delivery of ordered products is carried out through the following courier operators:
• Econt
• Speedy
• Box Now
The courier service is selected by the customer during checkout.
II. ORDER PROCESSING AND DISPATCH
All orders placed during the current day are processed and dispatched on the next working day.
Orders placed on weekends or public holidays are processed and dispatched on the first following working day.
III. DELIVERY TIMEFRAMES WITH ECONT AND SPEEDY
Office-to-office delivery via Econt or Speedy is completed within 24 hours from dispatch.
Home address delivery via Econt or Speedy is completed within 24 hours for most locations.
For smaller towns and villages, home delivery timeframes depend on the courier’s visit schedule for the respective location.
Shipments sent to a home address on Friday are delivered on Monday, unless Monday is a public holiday.
IV. DELIVERY WITH BOX NOW
Delivery via Box Now is performed only from locker to locker.
Box Now delivery is available exclusively for orders paid by bank card directly on the website.
Delivery via Box Now is free of charge.
For shipments within the same city, the delivery time is up to 24 hours.
For shipments to a different city, the delivery time may be up to 48 hours.
V. GENERAL DELIVERY TERMS
Delivery timeframes are indicative and may vary depending on the courier, destination, and delivery schedule.
The Merchant is not liable for delays caused by the courier service, weather conditions, or other circumstances beyond its control.
The customer is responsible for providing accurate and complete delivery details. In case of incorrect or incomplete information, the Merchant is not liable for delays or failed delivery.