I. GENERAL PROVISIONS

1. This information aims to inform users of the website primepeptide.bg about the processing of personal data by VIPTRADE-PRO EOOD.

2. Personal data is processed in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR) and the applicable Bulgarian legislation.

II. DATA CONTROLLER

1. The controller of personal data is:

   VIPTRADE-PRO EOOD, UIC 206678742

   Registered office and address of management: Nesebar (8240), k.k. Slanchev bryag

   Contact email: sales@primepeptide.de

III. CATEGORIES OF PERSONAL DATA PROCESSED

Depending on the purposes, the Merchant may process the following categories of personal data:

• names;

• telephone number;

• email address;

• delivery address or courier office;

• order and payment information;

• IP address and data related to website usage.

IV. PURPOSES OF DATA PROCESSING

Personal data is processed for the following purposes:

• processing and fulfilling orders;

• delivery of ordered products;

• communication with customers regarding orders;

• accounting and tax compliance;

• improving website functionality and security;

• compliance with legal obligations of the Merchant.

V. LEGAL BASIS FOR PROCESSING

Personal data is processed on one or more of the following legal grounds:

• performance of a distance sales contract;

• compliance with a legal obligation;

• legitimate interests of the Merchant;

• explicit consent of the data subject, where applicable.

VI. DATA RETENTION PERIODS

1. Personal data is stored for a period necessary to achieve the purposes for which it was collected.

2. Data related to accounting and tax documents is stored for the periods required by applicable legislation.

3. After the expiration of the applicable retention periods, personal data is deleted or anonymized.

VII. RECIPIENTS OF PERSONAL DATA

Personal data may be disclosed to:

• courier companies (Econt, Speedy, Box Now) for delivery purposes;

• payment service providers for payment processing;

• public authorities when required by law.

VIII. RIGHTS OF DATA SUBJECTS

Each customer has the right:

• to access their personal data;

• to rectify inaccurate data;

• to erasure (“right to be forgotten”), where applicable;

• to restriction of processing;

• to object to processing;

• to data portability;

• to lodge a complaint with the Bulgarian Commission for Personal Data Protection.

IX. DATA SECURITY

The Merchant applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or unlawful processing.

X. COOKIES

The website uses cookies to improve user experience, traffic analysis, and website functionality. Detailed information about cookies is available in the Cookies Policy.

XI. CHANGES TO THE POLICY

The Merchant reserves the right to update this information in case of changes in legislation or data processing practices. The current version is effective from the moment it is published on the website.